Shipping & Returns

Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping options

Priority

1 to 3 business days

$10

Next day

1 to 2 business days

$27

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at info@punkinspatch.com with your name and order number, and we will look into it for you.

Return & Exchange Policy
  • We accept returns up to 3 days after delivery, if the item is unused and in its original condition refund the full order amount minus the shipping costs for the return. 

  • We will exchange one candle for one different container (please specify type and style at time of return)

  • In the event that your order arrives damaged in any way, please email us as soon as possible at info@punkinspatch.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

  • If you have any further questions, please don't hesitate to contact us at info@punkinspatch.com.